What is your shipping policy?
We try to keep it simple. Free worldwide delivery, except where it is not sensible to do so. In practise that means
- low value items (eg Birthday Cards) are free shipping where we print them (UK), but has a small international shipping cost.
- some really really very large canvas prints, where international shipping would be rather expensive.
Beyond that we try to keep it simple. You can read our shipping policy here. We keep it deliberately short and easy to understand.
Where do you get your goods manufactured?
Depends! We manufacture and print our goods all around the world. Our basic principle is to manufacture as close to the customer as possible. Where there is a choice (eg local manufacture versus off-shore manufacturer) we will present that choice to you. Sometimes this means you might have quicker delivery time for a local manufacturer, but it might be more expensive. Compared to us sending it to you internationally, which might be cheaper but longer delivery. We will always look to give you that choice where possible. Note that:
- In all cases we will be transparent about delivery times!
- Where possible we will give you a tracking ID.
Where are you based?
We are based in the UK, but we sell internationally. By internationally, we deliberately mean the whole world. Yes, all of it.
I notice you sell some LGBT flag based items. My identify flag isn't one you have, can I request it?
Yes. Absolutely. Contact Us and we can look into the possibility of doing that.